Returns, Replacements, Refunds, and Cancellations
Wild Wes hopes you thoroughly enjoy his music. In the event you wish to return a purchase, however, we've provided the following policies and procedures below.
Any defective CD may be returned for a replacement, free of charge. If the CD you purchased is defective, please contact us within 30 days of purchase. We'll send you a new CD, and provide a mailing label and postage for you to return the defective CD to us.
We hope that there would never be occasion for a customer to desire a refund for a purchase. In that event, however, only CD's that are unopened (still in their original plastic wrap) will be eligible for a full refund. Due to the risk of music piracy, we regret that we are unable to offer full refunds for opened products. We will offer a 50% refund of the original purchase price for any functional CD that is returned after being opened. Please contact us to arrange for a refund.
If, after placing an order, you should wish to cancel that order, please contact us immediately. If your order has not yet shipped, we'll cancel your order, and provide you with a full refund. If your order has already shipped, please return the merchandise to us, and we'll refund the cost of your order, less the shipping and handling charge.